CareHutOS vs Log My Care: Which Is Right for Your Care Agency?

The CQC Single Assessment Framework assesses 34 Quality Statements across 5 Key Questions. Your overall rating is determined by your lowest-scoring Key Question — one gap in Safe (medication records) or Well-led (governance) pulls your entire rating down. The inspection question is not "do you have records?" but "what is your current readiness score?"

CareHutOS is built around the SAF structure. The compliance dashboard gives you a live readiness score for each Key Question, surfacing evidence gaps before an inspector does. When training records expire, when MAR signatures are missing, when a care plan hasn't been reviewed in 12 months — you see it immediately. Log My Care provides care planning and documentation tools, but its compliance view is primarily a records store — it captures what happened rather than actively mapping your current state against the 34 Quality Statements.

Domiciliary care workers visit homes where mobile signal is poor or absent. A care app that requires a live internet connection to record a visit note, administer medication, or confirm a visit creates a clinical risk — and a MAR gap that a CQC inspector will find on their next visit.

CareHutOS uses offline-first architecture. Care workers access their schedule, record care notes, administer medications, and confirm visits without a live connection. Records sync automatically when the phone reconnects. There is no "please wait for connection" screen when a carer is in a rural property with one bar of signal.

Log My Care's mobile access requires an active internet connection for core functionality. For agencies operating in areas with reliable connectivity, this may not be a blocker. For agencies operating in rural or semi-rural areas — which is a significant proportion of domiciliary care — this is a real operational constraint worth verifying with a demo.

DSCR (Digital Social Care Records) standards are an NHS England initiative covering 14 areas including data security (DSPT alignment), clinical safety (DCB0129 conformance), and interoperability. Both CareHutOS and Log My Care are built to align with these standards for UK domiciliary care agencies.

Log My Care appears on the NHS England DSCR Assured Supplier List — a formal certification against the full standards toolkit. CareHutOS also meets the same technical standards for small domiciliary providers. When evaluating any platform's DSCR claims, ask for specific evidence: the DSCR assessment certificate or Assured Supplier List listing. "DSCR-aligned" without documentation is marketing copy.

One clarification that applies to both platforms: DSCR compliance has two parts. The software vendor's technical compliance is one part. Your own annual Data Security and Protection Toolkit (DSPT) submission as the registered data controller is the other. No software platform does the DSPT submission for you — they support it, but the obligation and filing are yours.

CareHutOS publishes its price: £19.99/month for the full platform. No sales call required to find out what it costs. No "custom quote" that takes a week to arrive. The price on the page is the price you pay.

Log My Care does not publish a fixed price list publicly. Like many SaaS platforms, it requires a custom quote — which means you cannot evaluate cost without engaging a salesperson. This introduces friction and sales pressure into what should be a straightforward calculation. It also means the price you eventually see may be higher than the estimate you received at the research stage.

For small agencies making a genuine evaluation, transparent pricing removes a major source of friction: uncertainty about cost. Combined with a monthly rolling contract and no setup fee, the buying decision is simpler — and the exit cost if it doesn't work is also zero.